SELF-EXCLUSION POLICY

Please remember that betting is purely for entertainment and pleasure and you should stop as soon as it stops being fun. Absolutely do not bet anything you can’t afford to lose.

If you feel that you may have lost control of your gambling, we offer a self-exclusion option. We advise all players who are concerned about their gambling behavior to take a break by excluding themselves from their gaming account. Self-exclusion will lock your account for a minimum of 6 months and no promotional material will be sent.

During self-exclusion period, player will not be able to place any deposits or participate in any games and will be excluded from all promotional offers for the set period. Being self-excluded means not being able to create a new gambling account with our website, wager or gamble on players pre-existing account and deposit funds.

Contact our experienced Customer Support team at any time to request this and they will kindly assist you. Just send a message to our Customer Support team using your Registered Email Address that you wish to SELF-EXCLUDE and this request will take effect within 24 hours from the moment of its receipt. In this case your account will be disabled until your further notice, and you won’t be able to login to it.

A 7-day cooling off period is also available, just send a message to our Customer Support team. We recommend that you contact all other gambling sites where you have an account and request self-exclusion there also.

We reserve the right to reject reactivation of your account in case we suspect that problem gambling still exists. We reserve the right to prolong self-exclusion period for the player, if player communicates erratically, shows signs of mental illness and exhibits excessive dependence on gaming and problem gambling.

We will endeavor to apply your self-exclusion as soon as practically possible, however, please note that this process takes a reasonable period to implement. We will not consider the self-exclusion period as having commenced until it has been fully implemented and communicated to you.